LEGAL
Operator Information &
Legal Notice
OPERATOR INFORMATION / SPECIFIED COMMERCIAL TRANSACTIONS ACT
Operator information
- Operator
- VirtualCrossバーチャルクロス
- Representative
- Kaira Tokitsu時津 魁羅
- Address
- 7F Nihonbashi Mizuno Bldg., 1-11-12 Nihonbashi-Muromachi,
Chuo-ku, Tokyo 103-0022, Japan 〒103-0022 東京都中央区日本橋室町1丁目11番12号 日本橋水野ビル7階 - Phone
- +81 3-6824-4705
Weekdays 10:00–18:00 JST - info@virtual-cross.com
Support and business inquiries
We accept inquiries by email and usually reply within 2–3 business days.
Specified Commercial Transactions Act
This disclosure covers the apps we distribute through the App Store and their in-app purchases. For a standalone web service such as Stamp Rally Maker, see the disclosure published within that service. This is an English reference translation; the Japanese version is the authoritative text.
- Seller
- VirtualCross
- Representative
- Kaira Tokitsu
- Address
- 7F Nihonbashi Mizuno Bldg., 1-11-12 Nihonbashi-Muromachi, Chuo-ku, Tokyo 103-0022, Japan
- Phone
- +81 3-6824-4705 (weekdays 10:00–18:00 JST)
- info@virtual-cross.com
- Price
- Shown on the purchase screen inside each app. Prices include Japanese consumption tax.
- Additional charges
- Any data or internet connection charges are the customer's responsibility.
- Payment method
- Payment through the Apple App Store.
- Payment timing
- As determined by Apple. Subscriptions renew automatically at the end of each period unless cancelled.
- Delivery
- Available immediately after payment is completed.
- Cancellation
- You can cancel a subscription at any time from Settings > your name > Subscriptions on your iPhone. Cancel at least 24 hours before the next renewal date.
- Returns and refunds
- Given the nature of the product, we cannot issue refunds directly. Please direct refund requests to Apple. If something is not working, contact us at the email address above.
- System requirements
- A device running the iOS version listed on each app's App Store page.