LEGAL
Operator Information &
Legal Notice
OPERATOR INFORMATION / SPECIFIED COMMERCIAL TRANSACTIONS ACT
Operator information
- Operator
- VirtualCrossバーチャルクロス
- Representative
- Kaira Tokitsu時津 魁羅
- Address
- 7F Nihonbashi Mizuno Bldg., 1-11-12 Nihonbashi-Muromachi,
Chuo-ku, Tokyo 103-0022, Japan 〒103-0022 東京都中央区日本橋室町1丁目11番12号 日本橋水野ビル7階 - Phone
- +81 3-6824-4705
Weekdays 10:00–18:00 JST - info@virtual-cross.com
Support and business inquiries - Legal counsel
- 弁護士法人アークレスト法律事務所
Our retained law firm, in Japan
We accept inquiries by email and usually reply within 2–3 business days.
Specified Commercial Transactions Act
This disclosure covers the apps we distribute through the App Store and their in-app purchases. For a standalone web service such as Stamp Rally Maker, see the disclosure published within that service. This is an English reference translation; the Japanese version is the authoritative text.
- Seller
- VirtualCross
- Representative
- Kaira Tokitsu
- Address
- 7F Nihonbashi Mizuno Bldg., 1-11-12 Nihonbashi-Muromachi, Chuo-ku, Tokyo 103-0022, Japan
- Phone
- +81 3-6824-4705 (weekdays 10:00–18:00 JST)
- info@virtual-cross.com
- Price
- Shown on the purchase screen inside each app. Prices include Japanese consumption tax.
- Additional charges
- Any data or internet connection charges are the customer's responsibility.
- Payment method
- Payment through the Apple App Store.
- Payment timing
- As determined by Apple. Subscriptions renew automatically at the end of each period unless cancelled.
- Delivery
- Available immediately after payment is completed.
- Cancellation
- You can cancel a subscription at any time from Settings > your name > Subscriptions on your iPhone. Cancel at least 24 hours before the next renewal date.
- Returns and refunds
- Given the nature of the product, we cannot accept returns or refunds as a rule. Please direct refund requests to Apple. If something is not working, contact us at the email address above.
- System requirements
- A device running the iOS version listed on each app's App Store page.
About the paid feature in favs
- Product
- Remove ads (one-time purchase)
- Price
- JPY 100 (including tax)
- Other costs
- Data charges, borne by the user
- Payment
- Through Apple (the App Store), using the payment method on your Apple Account
- When charged
- On completion of the purchase
- When delivered
- Applied immediately after the purchase completes
- What is provided
- No ads in the app, and no ads on the purchasing user's own public pages
- Returns / cancellation
- Being digital content, we cannot accept returns or refunds ourselves as a rule. Refunds follow Apple's policies and procedures (request via "Report a Problem" in the App Store). If something is not working, contact us at the email address above.
- Requirements
- iOS 17 or later
The conditions of use for favs are in its Terms of Use, and how information is handled in its Privacy Policy.